PRIVACY POLICY

EUAN ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our services.

Information We Collect

We may collect and process the following information about you:

Personal Identification Information: Name, email address, phone number, and address.

Measurement Information: Specific measurements required for creating your custom suit.

Payment Information: Credit/debit card details, billing address.

Technical Information: IP address, browser type, operating system, and browsing behavior on our website.

Communication Records: Emails, messages, and any other correspondence with our customer service team.

How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: To design, manufacture, and deliver custom suits as per your specifications.

Order Processing: To process payments and manage orders.

Communication: To send order confirmations, updates, and respond to inquiries.

Personalisation: To tailor our services and recommendations to your preferences.

Marketing: To send promotional materials and newsletters (with your consent).

Improvement: To improve our website, services, and customer experience.

Legal Compliance: To comply with legal obligations and protect our rights.

How We Share Your Information

We may share your information with:

Service Providers: Third-party companies that provide services on our behalf, such as payment processing, delivery, and marketing.

Legal Authorities: If required by law or to protect our legal rights.

Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business.

Data Security

We implement appropriate technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

You have the following rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you.

Correction: You can request that we correct any inaccuracies in your personal information.

Deletion: You can request that we delete your personal information under certain conditions.

Objection: You can object to the processing of your personal information for direct marketing purposes.

Restriction: You can request that we restrict the processing of your personal information under certain circumstances.

Portability: You can request a copy of your personal information in a commonly used format.

To exercise any of these rights, please contact us at info@euan.uk.com.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. Please review their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

EUAN Ltd.
1 Swallowtail Walk, Berkhamsted. HP4 1TP
info@euan.uk.com

+44 (0) 7501 005 012